Booking & Reservation Policy:

• All appointments must be booked in advance and are subject to availability.

• A signed service agreement and a 30% booking deposit are required to reserve the appointment.

• The deposit is applied toward the total service fee.

• A booking is considered confirmed once the agreement is signed and the required deposit is received.

• Verbal inquiries and tentative dates do not guarantee an appointment.

• Final service details, location, start time and agreed pricing must be confirmed in writing.

 
Payment Policy:

• The remaining balance is due no later than 48 hours before the scheduled appointment for bridal and special-event bookings.

• For standard appointments, the remaining balance is due immediately after the service, unless otherwise agreed in writing.

• Accepted payment methods may include Zelle, Venmo, credit or debit card, and cash.

• Any applicable processing fees must be disclosed before payment.

• Additional services requested on the day of the appointment will be billed separately, subject to the client's approval.

• Outstanding balances may result in future bookings being declined.

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Cancellation Terms:
Cancellations made less than 72 hours before the scheduled appointment may be subject to a charge of up to 75% of the agreed service fee, while same-day cancellations and no-shows may be charged up to 100% of the agreed service fee.
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• Rescheduling requests must be submitted in writing.

• One reschedule may be permitted, subject to availability, if at least 7 days' notice is provided.

• Deposits may be transferred to a new date when agreed in writing.

• If the artist must cancel, the client will be offered a replacement artist, if available, or a refund of payments for services not provided.

• Any exceptional circumstances will be handled in accordance with the agreement and applicable law.

 
Late Arrival Policy:

• Clients are expected to arrive on time and be ready for their scheduled appointment.

• A 15-minute grace period may be provided, subject to the artist's schedule.

• Late arrivals may result in a shortened service without a reduction in the agreed fee.

• Arrivals more than 30 minutes late may be treated as a missed appointment if the artist can no longer reasonably provide the service.

• Additional time, if available, may be billed at $25 per 15 minutes.

 
Skin Preparation & Client Responsibility:

• Clients should arrive with clean skin, free of makeup, unless otherwise instructed.

• Clients should disclose known allergies, sensitivities, recent skin treatments and relevant product concerns before application.

• Clients are responsible for communicating their preferences, desired look and any products they do not wish to use.

• The artist may decline to apply a product or perform a technique when there is a reasonable safety concern.

• Clients should notify the artist of any changes to their skin condition before the appointment.

 
Hygiene & Sanitation Policy:

• All makeup tools and equipment will be cleaned and sanitized appropriately between clients.

• Disposable applicators will be used where appropriate, particularly for products such as mascara and lip products.

• Cream and liquid products will be dispensed using clean tools to prevent cross-contamination.

• Brushes, sponges and other reusable tools will be cleaned in accordance with their intended use.

• The artist reserves the right to decline service where an apparent contagious condition or other sanitation concern makes application inappropriate.

 
Allergies & Sensitivities:

• Clients must disclose known allergies or sensitivities before the service begins.

• The artist can discuss product ingredients when available, but cannot guarantee that any product is allergen-free or that an allergic reaction will not occur.

• Clients with a history of severe reactions should consult an appropriate medical professional before the appointment.

• If irritation or an adverse reaction occurs, the artist may stop the service.

 
Photography & Social Media Policy:

• Before-and-after photos may be taken only with the client's permission.

• Client images will not be posted on social media, websites, portfolios or marketing materials without separate affirmative consent.

• Clients may decline photography without affecting the service they receive.

• Commercial, production or editorial image rights should be addressed separately in the applicable agreement.

 
Bridal & Group Booking Policies:
For weddings and larger bookings, the following additional terms can help ensure the schedule runs smoothly.

• A minimum booking of 4 people may be required for on-location bridal party services.

• A final headcount must be confirmed at least 14 days before the wedding.

• The client is responsible for ensuring that all members of the bridal party are present and ready at their scheduled times.

• The client or designated wedding coordinator must provide access to a suitable makeup area with adequate lighting, seating, outlets and workspace.

• Changes to the agreed schedule, location or number of clients may result in additional charges.

• Any additional artist, assistant or kit requirements will be quoted separately.

• The client should allow sufficient time for each makeup application and any requested touch-ups.

 
Professional Conduct & Service Standards:
The makeup artist agrees to:

• Arrive at the agreed location at the scheduled time, allowing for reasonable setup.

• Maintain a clean, organized and professional makeup station.

• Use professional-grade products and appropriate sanitation practices.

• Provide the agreed services with reasonable care and attention to the client's preferences.

• Communicate promptly about scheduling, delays, service changes or unforeseen circumstances.

• Respect the client's privacy, personal boundaries and cultural preferences.

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The client agrees to communicate their needs respectfully, follow reasonable hygiene requirements and provide accurate booking information.